Overall my stay at Novotel was very nice. After I was done with gym and swimming in the pool I wanted to lie on a sun bed while eating. The server who attends me was very nice and accommodating and brought me my own little table that she placed next to my sun bed and there I had both drinks and dinner.
Magnus
février 2025
The location was absolutely perfect, making it easy to explore the area. The rooms were spacious, modern, and very clean, with parking space included, which was a great convenience. There’s also a nice lunch restaurant on-site, and the breakfast offered a good variety.
Tom
novembre 2024
Great room, centrally located, comfortable bed and beautiful bathroom facilities. The pool was lovely, though not heated so I didn’t get in as it was too overcast, but would have been nice on a hot day. Lounge and patio area was nice. The use of the sauna was great and the facilities around it were impeccable.
Monica
décembre 2024
Clean, modern, and comfortable. The room was a little bigger than expected, with sufficient storage space for clothes, etc. The staff are absolutely great. They are helpful and very friendly, above and beyond the call of duty. I especially appreciated how hard they worked in arranging for transportation to and from Santiago and its airport to Vina Del Mar. (Valparaiso and Vina Del Mar can be difficult to reach from Santiago.) They quoted me a price much less than my hotel in Santiago quoted me from the same trip. The breakfast selection was large and tasty. The sauna got very hot to warm my bones on what is unseasonably cold autumn weather at the time of my visit. The price for the room was very fair for the high quality of the property, especially since hotels in Chile tend not to be bargains. (There are a lot of things in Chile that are very inexpensive. Nice hotel rooms generally are not one of those.)
Robert
mai 2024
exceptional location, breakfast fantastic, employees take pride in the property and it is very well maintained and in amazing location, I was able to walk to everything in Viña Del Mar and Uber easily to Valpo, special shout out to front desk staff who were exceptional and restaurant staff who really cared about meeting all of your needs!
Josephine
mars 2025
The room was nice, very roomy and the morning breakfast buffet lovely. The front desk staff, bar and restaurant were all friendly, responsive and very nice.
Heather
octobre 2023
Amazing hotel in amazing location. We enjoyed the room with great view on 14th floor, free underground parking, rich breakfast, pool and terrace on 3rd floor. WiFi is good, rooms are clean and comfortable. Very good and big bed, amazing shower. Recommend to stay.
Pavel
janvier 2024
Free parking, comfy beds, large room with good view, very nice and good rainshower, safe, good breaky and a huge plus: very nice and clean pool in the sun
Gerard
janvier 2025
The room was good and clean. Novotel is a good company and i always stay with them if there is an occasion while traveling in my country or abroad. The location was good and the breakfast as well. The staffs were very kind and we did also laundry.
Linda
mars 2025
Love the big room, very clean and also quiet. Comfortable bed, so had some nice sleep. Also located in a nice area near the restaurants and bars.
Arie
mars 2023